Self - Study Certification Programs

Enrolment is always open

The registration form can be accessed below

  • Certificate in Operations Management
    • Introduction to Operations Management
    • Business Development and Succession Planning
    • Process Management
    • Planning and Forecasting Operations 
    • Manufacturing & Delivery Operations
    • Managing Risk & Recovery
    • Performance Management
    • Conflict Management
    • Procurement & Purchasing Management
    • Supply Chain Management
    • Time Management
      • Program Cost - $1,200.00
      • Six (6) 1 hour pre-recorded sessions for completion
      • Certificate awarded upon completion
      • Study on your own time
      • All course materials provided
  • Certificate in Sales & Marketing
    • Introduction to Sales and Marketing
    • Understanding the Language of Sales
    • Preparing for the Sales Call
    • Making the Right First Impression
    • The Sales Pitch
    • Dealing with Objections
    • Closing the Sale
    • Continuous Follow Up 
    • The Importance of Goal Setting
    • The Importance of Managing Client Information
    • Implementing and Managing a Prospect Board
      • Program Cost - $1,200.00
      • Six (6) 1 hour pre-recorded sessions for completion
      • Certificate awarded upon completion
      • Study on your own time
      • All course materials provided
  • Certificate in Quality Customer Service
    • Who is a Customer
    • What is Quality Customer Service
    • Rules towards excellent Customer Service
    • Stages of Team Building
    • Active Listening - The key to showing that you care
    • The Internal Customer
    • Building and Maintaining trust
    • Am I Customer Friendly
    • Respect
      • Program Cost - $1,200.00
      • Six (6) 1 hour pre-recorded sessions for completion
      • Certificate awarded upon completion
      • Study on your own time
      • All course materials provided
  • Certificate in Business Start-Up & Management
    • The importance of self-employment
    • How to manage self-employment
    • The skills required for sustainable self-employment
    • Business registration fundamentals (Sole trader, Partnership & Limited Liability)
    • The business action plan
    • Acquiring & retaining customers
    • Financing your business
    • Establishing a survival plan & budget
    • Implementing proper management systems
    • Legal obligations
      • Program Cost - $1,200.00
      • Six (6) 1 hour pre-recorded sessions for completion
      • Certificate awarded upon completion
      • Study on your own time
      • All course materials provided

TECHNICAL INSTITUTE FOR LEARNING LIMITED

#4 Bertrand Street
San Fernando
Trinidad & Tobago

Email: info@tiltnt.com

Phone: 
868-283-3757
868-796-0593
868-653-2583

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