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Quality Control Management

PROGRAM OBJECTIVE

The purpose of this program is to educate individuals in the various facets of quality control and quality assurance. The theory will outline the quality problems peculiar to information systems, maintenance equipment and industrial machinery, focusing on the need for quality assurance in an organization.

It also includes traditional and new methodologies and tools for improving quality and overall effectiveness in any organization.

The Modules are as follows:

• What is Quality Control / Quality Assurance
• New Approaches to Quality in an Organization
• Total Quality Management
• Quality Control for Human Resource Management
• Solution to Quality Problems
• International Organization for Standards (ISO 9000 & 14000 Series)
• Quality as Organizations Success
• Statistical Approach to Quality Control
• Quality Control in Gaining Competitive Advantage